Terms and Conditions

Effective date: August 24, 2026

These Terms & Conditions govern orders placed with Cabo Delivery through deliverycabo.com, WhatsApp, telephone, or another approved ordering channel. By placing an order, you agree to these Terms.

1. About Cabo Delivery

Cabo Delivery provides villa stocking and delivery coordination for groceries, over-the-counter essentials, wine, spirits, and vacation supplies in Los Cabos, Baja California Sur, Mexico. Cabo Delivery is operated by Blue Axis Group LLC, a Wyoming limited liability company. Delivery services are coordinated and fulfilled locally in Los Cabos.

2. Eligibility and age-restricted products

You must be at least 18 years old to place an order. Alcohol may be delivered only to a recipient who is at least 18 years old and presents valid government-issued photo identification. We may refuse or cancel age-restricted delivery when age or identity cannot be verified, the recipient appears intoxicated, or delivery would violate applicable law.

3. Orders, availability, and substitutions

Orders are subject to product availability, service-area coverage, and confirmation. Product images are illustrative and packaging may vary. If an item is unavailable, we may contact you to approve a reasonably similar substitute. We will not make a materially different substitution without your approval.

4. Prices, fees, and payment

Prices, delivery charges, service fees, taxes, deposits, and any other applicable charges are shown or confirmed before the order is finalized. Prices may change before confirmation when supplier pricing or availability changes. Payment authorization may be required before shopping or delivery begins. Transactions may be displayed in USD or MXN as indicated during checkout.

5. Delivery timing and access

Same-day delivery is available only for qualifying orders placed before 1 PM and is not guaranteed until confirmed. Delivery estimates may be affected by availability, traffic, weather, gated-community access, resort policies, or other circumstances outside our reasonable control. You are responsible for providing an accurate address, villa or hotel name, unit number, access instructions, and a reachable telephone or WhatsApp number.

6. Cancellations, problems, and refunds

Contact us as soon as possible if you need to change or cancel an order. Custom shopping, perishable items, alcohol, and products already purchased on your behalf may not be cancellable or refundable. Report missing, incorrect, or damaged items promptly, preferably within 24 hours of delivery, and include photographs when appropriate. Approved refunds are returned to the original payment method when practical. Mandatory consumer rights under applicable law are not limited by these Terms.

7. OTC and personal-care products

Information on this website is not medical advice. Over-the-counter and personal-care products must be used according to their labels and manufacturer instructions. Cabo Delivery does not diagnose conditions or recommend treatment. Consult a qualified healthcare professional when you have a medical question, are pregnant, take other medication, have allergies, or experience an emergency.

8. Responsible use

You may not use the website or delivery service for fraud, resale without authorization, unlawful purchases, abuse of staff or delivery partners, or any activity prohibited by applicable law. We may refuse or cancel service when reasonably necessary to protect customers, personnel, partners, or the public.

9. Third-party products and service limitations

Products are manufactured and packaged by third parties. To the maximum extent permitted by law, Cabo Delivery is not responsible for manufacturer defects, recalls, undisclosed allergens, or misuse after delivery. Nothing in these Terms excludes liability that cannot legally be excluded.

10. Privacy

Personal information is handled according to our Privacy Policy. By contacting us through WhatsApp or another third-party service, you also agree to that provider’s terms and privacy practices.

11. Changes to these Terms

We may update these Terms to reflect operational, legal, or service changes. The effective date above identifies the latest version. Terms in effect when an order is confirmed apply to that order unless applicable law requires otherwise.

12. Contact

Questions about these Terms or an order may be sent to info@deliverycabo.com, by WhatsApp or telephone at +52 624 192 9021, or through our contact page.